Casa del Balam Merida

The room was a good size with a comfortable bed and a good-sized bathroom. The shower was great. The room was quiet. The hotel is right in the center of the city and it's easy to get places on foot from there. The staff were helpful, despite not having much English. The breakfast, which is in a restaurant attached to the hotel but separate, was excellent, with delightful service. The pool is small but pretty. The elevator was helpful.

The hotel is beautiful. The room was extra big, clean and had a nice terrace overlooking the main street. There was no noise coming from outside. The location is perfect. Just two blocks from the Cathedral, shops and restaurants. The guitar player and singer in the mornings at the terrace was an extra bonus. We really enyoyed his music.

The room was large with a large window for natural light, besides the two beds there was a small table with chair and a dresser for clothes. The beds were comfy, the bathroom was excellent, and had just about the only tub we saw on our trip. The hotel has a beautiful atrium going up several stories with plants and the upstairs hallways opened to the atrium. We often sat on the rocking chairs in the hallway for fresh air, to read a book or visit. We also dined in the downstairs restaurant and atrium (service provided by the restaurant) which was lovely. The pool area was excellent, we were the only people to swim but many others shared the lovely sunshine in the pool area. The staff were most attentive and helpful. We loved the old elevator system.

Great Location! in the heart of the city. Walk to loads of restaurants, parks, laundry, cafes, outdoor restaurants. In the middle of historic Centro. Restaurant in the hotel is fantastic - great food, reasonable prices, friendly staff, we ate there multiple times during our 6 night stay.

The location and ambience were wonderful. We didn’t want a generic hotel that could be located anywhere. We wanted to experience the climate and culture of the city. We were able to hear sounds from the street and walk easily to markets, churches, and restaurants all around us. Our rooms were simple but comfortable and attractive. Beds were a little smaller than we were used to but were comfortable with decent quality sheets. We very much enjoyed breakfast by the fountain every morning. The courtyard and tucked away lounging areas were lovely. Staff were friendly and patient with our elementary Spanish. We enjoyed Mona the cat. As a bonus we could look down from the open hall of our fourth floor into one of the trees in the courtyard to watch what looked like a small dove raising two young birds in a nest.